I.T Engineer Intern

Job description
 

Are you a recent IT graduate or undergraduate?  Are you interested in launching a career with a dynamic and ambitious company? At Quality Tractor Parts we are focused on IT and Digital development. We offer our interns exciting work experience opportunities! 


This is a paid Internship - 6 months Duration


Reporting to the C.I.O, the I.T Engineer is responsible for the day-to-day operations of the desktop environment, internal and external customer support as well other support features to the business.It is important to note that the IT Department is a support function and from time to time, additional responsibilities are undertaken to support the business in all areas when called upon.

Responsibilities


Daily desktop and warehouse environment checks:

  • Warehouse 1         
 - First line support to users on printing, hardware devices, email, internet, and desktop PC support (updating anti-virus etc).
 - Daily walkabout in warehouse 1 checking user satisfaction with the systems and ensuring the senior team get feedback from users.
         
  • Warehouse 2
 - Desktop machines are operational
 - Printers have toner and are operational
 - All network devices have connectivity (Wi-Fi where applicable)

  • Warehouse 3
 - Desktop machines are operational         
 - Printers have toner and are operational         
 - All network devices have connectivity (Wi-Fi where applicable)
 - Label printers are operational and working
 - Server room is tidy and no warning lights on devices
      
  • Warehouse 4
 - All network devices have connectivity (Wi-Fi where applicable)
 - Label printers are operational and working

Administration

 - Managing the I.T spare equipment and keeping a working contingency stock level.     
 - Managing the I.T toner and keeping a working contingency stock level.
 - Managing the E-mail spam filtering system.
 - Managing the mobile device listing – mobile phones and tablets and the sign-in & out process for those devices.
 - Managing the Wi-Fi device list and reviewing the device list from time to time to ensure work related devices are on the network.

Support

 - Assisting new customers with logging into their website accounts and troubleshooting any of their PC issues with them ensuring they are able to place orders easily.

Qualifications & Attributes

- Diploma / Certificate / 3rd level degree in I.T
- Willing to learn and eager to advance
- Good attention to detail
- Excellent communication skills
- Working knowledge of Microsoft Office



Distributors of

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Delivery Partners

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